Scope of This Privacy Policy
This policy applies to personal information collected through the SUPER996 website, member registration, account features, payment processes, platform activities and Member Support channels.
By accessing SUPER996 or providing personal information, you acknowledge that your information may be handled as described in this policy, subject to applicable laws and permitted exceptions.
Information We May Collect
The information collected may depend on how you use the SUPER996 platform and which member services you request.
Name, date of birth and information used to confirm eligibility or identity.
Mobile number, email address and other registered contact information.
Username, account preferences, verification status and account history.
Payment method, transaction references, request status and relevant account information.
IP address, browser type, device identifiers, operating system and access logs.
Messages, screenshots and information provided when contacting Member Support.
How Information May Be Collected
SUPER996 may collect information directly from you, automatically through your use of the website or through authorised service providers involved in operating member services.
- When you complete the SUPER996 registration form
- When you sign in or update member account information
- When you submit a payment or account request
- When you participate in a member activity
- When you contact SUPER996 Member Support
- Through cookies, server logs and similar technologies
- From service providers supporting verification, payments, security or platform operations
Why We May Use Personal Information
Personal information may be used for purposes reasonably connected with operating and protecting the SUPER996 member platform.
- Creating and managing a member account
- Confirming identity, age and account ownership
- Processing and reviewing account or payment requests
- Providing platform functions and member activities
- Responding to support enquiries and resolving issues
- Detecting suspicious, unauthorised or prohibited activity
- Maintaining platform security and service reliability
- Meeting applicable legal, regulatory and record-keeping obligations
- Improving website navigation and member experience
Clear purpose. Controlled access.
Responsible information handling.
Members should understand why information is requested before submitting it through the platform.
When Information May Be Shared
SUPER996 may disclose relevant information to service providers or other parties where reasonably required to operate member services, protect the platform or comply with applicable obligations.
- Identity and account-verification providers
- Payment and transaction service providers
- Website hosting and technology providers
- Security, fraud-prevention and risk services
- Customer support service providers
- Professional advisers and authorised contractors
- Government, regulatory or law-enforcement authorities where disclosure is required or permitted
Where practical, only information reasonably necessary for the applicable service, enquiry or legal purpose should be disclosed.
Cookies and Website Technologies
SUPER996 may use cookies, local storage and similar technologies to support account sessions, remember preferences, understand platform performance and protect website security.
Browser settings may allow you to block or remove certain cookies. Disabling essential cookies may affect login, account access or other platform features.
Information Security
SUPER996 may use administrative, technical and organisational measures intended to reduce the risk of unauthorised access, loss, misuse, alteration or disclosure of personal information.
Limiting access to relevant authorised personnel and service providers.
Confirming account ownership before certain information or actions are provided.
Reviewing technical activity for potential security or operational issues.
Keep your password and verification codes private. Contact support promptly if you believe your account has been accessed without permission.
Information Retention
Personal information may be retained for as long as reasonably required to provide member services, maintain account and transaction records, resolve enquiries, protect platform security and meet applicable legal or operational requirements.
When information is no longer required, reasonable steps may be taken to delete, destroy or de-identify it, subject to permitted retention requirements and technical limitations.
Third-Party and Cross-Border Processing
Some technology, support, verification, payment or hosting service providers may operate or store information outside the member's state, territory or country.
Where applicable, SUPER996 may take reasonable steps appropriate to the circumstances when working with service providers that process personal information.
Third-party websites and services may also maintain their own privacy policies and information-handling practices.
Accessing or Correcting Your Information
Subject to applicable requirements and permitted exceptions, you may request access to personal information associated with your SUPER996 member account or ask for inaccurate, incomplete or outdated information to be corrected.
Before responding, SUPER996 may request sufficient information to confirm your identity and protect the privacy of the relevant account.
Member and Marketing Communications
SUPER996 may use registered contact information to deliver account notices, security alerts, service messages and, where permitted, information about available member activities.
Where an opt-out option is provided, members may use it to stop eligible marketing communications. Important account, security, transaction or service messages may still be sent when reasonably necessary.
Privacy and Protection of Minors
SUPER996 member services are intended only for adults aged 18 years or older. Minors must not register or submit personal information through a member account.
If information appears to have been submitted by a minor, contact Member Support so the account and relevant information can be reviewed.
Privacy Questions and Complaints
If you have a question or concern about how your information has been handled, contact SUPER996 Member Support and describe the privacy issue clearly.
Include your member username, preferred contact details and enough information to locate the relevant account or interaction. Do not provide your password or one-time verification code.
Account information, corrections and privacy handling enquiries.
Changes to This Privacy Policy
SUPER996 may update this Privacy Policy when information handling practices, platform features, service providers or applicable requirements change.
The latest version published on the SUPER996 website will apply from its stated effective date. Members are encouraged to review this page periodically.